F A Q
I WANT TO BUY AN ARTWORK, HOW DOES IT WORK?
If you want to buy an artwork, please write us an email to detail your order at email@example.com
IS THE ON-LINE PAYMENT SECURED?
Yes, we use the system of on-line payment PAYPAL; Actually when your order is confirmed after email exchanges between us, we send to you an e-mail containing a link to a billing page inside our website (internet domain must be www.gallery1821.com). This page shows you a summary of your order, your delivery address, the final price in EUROS, and the Paypal button to make the payment.
This method of payment is safe and easy. If you haven't got a PAYPAL account; it doesn't matter, the PAYPAL system invites you to pay by means of your credit card: Visa-MasterCard-CB.
When the payment is done successfully, the Paypal process will notifify us, then we can make the delivery as soon as possible. We will send a last email to you to notify the sending of your artwork.
TERMS OF SALES:
The billing process is assured by the secure www.paypal.com site held by the eBay.com group ( Ses a sample of screen at the bootom page) . At no time GALLERY1821.COM has knowledge of your banking data during the billing transaction. These data are passed on in direct in the financial bodies bound to the system PAYPAL. GALLERY1821 is a trademark of Thierry DeLsaux. The name THIERRY DELSAUX must be mention as merchant account into paypal pages. PAYPAL redirection mechanism have to redirect its pages to www.gallery1821.com website.
We need from customer to have a complete delivery address:
Title Lastname Firstname
House/Building number, Street address
(Appartement, suite,...) *if that makes sense
(State/privince/Territory) *if that makes sense
- For business firms, we need a contact name (this person is authorized to make an order for his corporation), the full firm address.
For European firms, the corporate VAT number is required.
At the time of the reception of your parcel, everything was paid. Nothing can be demanded to you by post or similar delivery service. In case when you would not be satisfied with your purchase, you can cancel the sale for 14 days starting from the receiving date. Beyond this deadline; the sale is considered as definitive. Any review is impossible: any demand of cancellation of the order and its refund is void.
IN CASE OF CANCELLATION OF YOUR PURCHASE AFTER THE DELIVERY, you have to ship to us the artwork (looks like untouched) with a "delivrery status required", at your expenses.
Our post address is:
17, rue du village
You have 14 days to return the parcel with the artwork refused.
From Receipt of the artwork (who has been signed by us), GALLERY1821.COM will process in your refund on your paypal account. Since shipping was free, we will calculate the refunding amount like this : final price - 15 Euros (postage stamp, tube cost, administration). An e-mail of cancellation from you is required, please use this email address : firstname.lastname@example.org . Gallery1821 will send back to you then a credit note to reduce the invoice published to 15 Euros (VAT excluded).
A SAMPLE SCREEN OF PAYPAL WEBSITE when the billing request is starting:
Choose the payment mode:
You can use your PAYPAL account or direcly use your credit card without needing to be looged in. You may also cancel the transaction and return to the gallery1821.com website.